Warranty information:

This warranty is provided by Specialist Wholesalers Pty Ltd (ABN 64 163 280 279) of 327

Ferntree Gully Road, Mount Waverley VIC 3149.

Email: support@chicanetools.com

We warrant that all of Chicane branded products purchased in Australia and New Zealand will be free from manufacturer defects in workmanship and materials for a period of:

– 12 months from the date of purchase; or

– if stated on the item’s packaging, the lifetime of the product.

This warranty is provided to the original purchaser. Any warranty for a lifetime duration is taken to be for the lifetime of the product. Unfortunately, this does not mean your lifetime.

This warranty does not cover any defects caused by an accident, misuse, improper installation or operation, lack of reasonable care, or normal wear and tear.

To claim under this warranty, you must send the product (with proof of purchase) at your cost to the place of purchase where the claim will be assessed. If your warranty claim is accepted, we will, at our discretion, repair or replace the product, or refund you the purchase price and retain the product. Only original, unaltered and unmodified items and workmanship are covered.

 

Consumer Guarantees

Your rights under this warranty are in addition to any other rights you have under the Australian Consumer Law or other applicable laws. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Last updated: 29th May 2024